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SERVICES

We offer tailored business solutions that improve cash flow, simplify operations, and enhance client satisfaction. Explore how our services can support your business.

ACCOUNTS RECEIVABLE MANAGEMENT

Improve your business cash-flow with structured AR strategies and followups

  • Reduce aged receivables

  • Custom recovery workflows

  • Detailed reporting & transparency

  • Local compliance and business practices

Software Expertise

We work seamlessly within your existing systems to ensure efficient and accurate A.R. processes. Our team is proficient in a wide range of industry-recognized platforms, allowing us to integrate smoothly into your workflows:

  • ​DealPak – Streamlining financial and A.R. processes for the automotive and commercial credit sectors.

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  • EPICOR Biztrack – Supporting enterprise-level tracking and management of receivables and client accounts.

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  • Microsoft Dynamics GP – Leveraging advanced financial tools for customized A.R. reporting and analysis.

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  • QuickBooks – Managing small to mid-sized business receivables with precision and compliance.

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  • TCS Collection Software – Specialized in high-volume collections and tailored recovery strategies.

If your business uses a different platform, we’re happy to evaluate integration options or offer transition support.

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MEDICAL BILLING AND CODING

​We provide full-service medical billing and coding solutions for clinics, healthcare practices, and medical facilities. Our team ensures timely, accurate claims processing to reduce denials and improve reimbursement rates.

  • ICD-10, CPT, and HCPCS coding accuracy

  • Denial management and appeals processing

  • Claims submissions and payer follow-ups

  • Patient invoicing and account reconciliation

  • Compliance with HIPAA and payer-specific guidelines

  • Support for solo practices, specialty clinics, and multi-provider organizations

Software & Platform Proficiency

We work within your existing EHR and billing platforms to ensure seamless integration and minimal disruption. Our team is proficient in a wide range of software, including:

 

EHR & Billing Systems:

            Allscripts                Glo                        NextGen

            Atlas                Health Fusion        Simple Practice

            Chirospring           Kareo                   Team DME

            Chirotouch            Medic Fusion       Theranest

            Claim Fusion         Meditech

            eClinical                 Monarch

            Epic                         Mysis

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Clearinghouses:  

Availity                             Payer Path

                    Change Healthcare        TriZetto

                    Office Ally                        Waystar

Don’t see your platform listed? We're happy to evaluate compatibility or onboard your system into our workflow.

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CUSTOMER SERVICE & CALL CENTER SUPPORT

We provide dedicated, professional customer service support tailored to meet the needs of  your business. Whether you need full-time coverage or overflow support, our trained representatives deliver high-quality interactions that reflect your brand and values.

Our Call Center Services Include:

  • Inbound & outbound call handling

  • Appointment scheduling and confirmation

  • Payment reminders and customer outreach

  • Scripted responses tailored to your business

  • Overflow support during peak hours or staff shortages

  • B2B customer support, not consumer-focused


  We act as an extension of your team—providing consistent, courteous, and effective communication with your customers.

WHY OUR CLIENTS TRUST US

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  • Custom Solutions: Call handling is tailored to your industry, brand tone, and business hours.

  • Professional Staff: Trained agents familiar with client protocols, scripting, and call documentation.

  • Reliable Coverage: Scalable support options—from part-time overflow to dedicated teams.

WE PROVIDE CALL CENTER SUPPORT FOR:

  • Medical practices & appointment-based businesses

  • Financial and billing departments

  • Small to mid-sized businesses needing overflow support

  • Government contract support services

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GOVERNMENT CONTRACT & NONPROFIT SUPPORT SERVICES

We provide scalable, compliant support services for government contracts and nonprofit organizations.

Our team understands the importance of accuracy, accountability, and adherence to strict regulatory standards—while remaining flexible and responsive to the unique needs of mission-driven entities.

What We Offer:

  • Administrative and back-office support

  • Call handling and outreach services

  • Claims and documentation processing

  • Compliance with government protocols and nonprofit funding guidelines

  • Data entry, tracking, and reporting aligned with contract specifications

  • Support for short-term projects and long-term partnerships

WHY GOVERNMENTS & NON PROFITS WORK WITH US

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  • Confidentiality & Compliance: Professional handling of sensitive information

  • Flexible Service Models: Scalable staffing and support tailored to contract scope

  • Mission-Aligned Approach: We understand the values and impact priorities of nonprofit and public sector work

  • We help government agencies and nonprofits operate more efficiently—so they can focus on serving their communities.

EXAMPLES OF SUPPORT

  • Public health outreach & call center operations

  • Claims and eligibility processing

  • Administrative help desk support for local agencies

  • Grant-funded project support services

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